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Frequently Asked Questions

Is Gig Room (Powered by Musical Overture) a safe site to use?

Gig Room, Powered by Musical Overture is built on the WebRTC platform. Encryption is a mandatory feature of WebRTC, and is enforced on all components, including signaling mechanisms. Resultantly, all media streams sent over WebRTC are securely encrypted, enacted through standardized and well-known encryption protocols.

In order for a user to join a Gig Room, that user must receive an invitation (and resultant background token) from the initiator of the Gig Room to enter. Knowing the name or address of the Gig Room is not enough to enter. The user must have been invited by the initiator.

We neither harvest nor sell data and we comply with all US and European security regulations, including COPPA (Child Online Privacy Protection Act). We monitor the site for predators and have staff who read every comment and private message in order to keep students safe. Read our Privacy Policy here.

What does it cost to use the Gig Room?

Gig Room sessions with up to four musicians are free. Gig Rooms with a capacity of 50 users are available to institutions at a monthly or discounted annual rate. For more information on 50-user Gig Rooms, click here.

How long does it take to set up a Gig Room?

Just sign in and click “Go to my Gig Room”. That’s it!

Can I record my Gig Room session?

Gig Room recordings are coming soon. Once live, the recording feature will automatically post your Gig Room recordings in your videos page. You can save the videos as private, or public, and share them to your other social media channels.

How does Musical Overture handle my data?

Musical Overture does not harvest or sell data. The only data we collect are what is necessary to provide users with the best possible user experience: OS version, browser version, internet connection speed, etc.

Why am I asked so many questions in my Profile Page?

We ask that you complete the optional user profile so we can make it easier for you to show up in searches by other users who are looking for musicians like you. It also helps us customize your search experience and helps us make better recommendations to you.

What are the system requirements of the Gig Room?

We recommend the following minimum system requirement for a successful Gig Room experience.

  • External USB web camera OR built in laptop web camera capable of 1280x720 resolution or higher.
  • External USB microphone OR built in laptop microphone
  • It is highly recommended to use a headset with microphone for the best audio experience
  • Wired connection with broadband service recommended
  • Strong WiFi connection with a low latency connection to your internet provider
  • 768 Kbps minimum continual upload and download; 2 Mbps recommended
  • Test your Internet Speed
  • Quad Core CPU
  • 4GB of RAM
  • Windows 10
    • Chrome
    • Firefox
  • MacOS 10.10 (Yosemite) or higher
    • Chrome
    • Firefox
    • Safari
  • iOS 13
    • Safari
  • Android OS 10
    • Chrome
  • Have NO other programs or tabs open; or as few as possible to free your system’s memory and CPU
    • If Skype, Google Hangouts, or other applications are running they may cause issues with your session
  • Ensure your have an open Network Address Translation (NAT)
    • This may require you to adjust your Router or Firewall.
    • Some routers using NAT employ a restriction called ‘Symmetric NAT’. This means the router will only accept connections from peers you’ve previously connected to.

    Do I need to use headphones?

    Your system may have ambient noise reduction or feedback elimination settings that will turn down (or even mute) your microphone or speaker. You’ll need to make sure those systems are turned off. Another easy solution is simply to use headphones.

    Do I need to download software?

    The Gig Room is a browser-based application and is supported by all major internet browsers (Chrome, Firefox, Safari, Edge) so no additional software downloads are necessary.

    Do I need additional hardware?

    Most Gig Room sessions work perfectly well with the microphone and speaker that came with your device. You can upgrade your mic and/or speaker system, but keep in mind that every new connection point creates a tiny amount of latency.

    Can I request a demo with a Musical Overture Team Member or experienced Gig Roomer?

    Yes! We would love to arrange a demo. Just click here to request one.

    What is Latency?

    For our purposes, latency is the delay (or lag) that a user experiences when interacting with others online. Latency is measured in milliseconds (1/1000 of a second). Sound travels at the speed of 1 foot per millisecond, so a 10 millisecond delay is what you would experience when playing music with someone who is standing 10 feet away from you. Musicians commonly make music on concert stages where there can be 100 milliseconds of latency. Most Gig Room sessions clock a latency of between 25 and 75 milliseconds - most of which comes from the device (the time it takes a camera or microphone to encode the image and the audio, and the time it takes the screen and speakers to render the received image and audio). This is why it is so important to follow our recommendations for best practices for a successful user experience (see above).

    Is there a limit to how many videos I can post on my Videos Page?

    No. You can post as many videos as you like on your Videos Page. You can tag those videos as Portfolio, Performance, Just Practicing, and Just for Fun. You can also share those videos with others via email, FaceBook and Twitter.

    Help us create a list of Frequently Asked Questions by submitting your question here:

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